Dialpad Expands Global Leadership with Key Executive Appointments

Author

Slice of Technology Team
March 19, 2025

Key Highlights:

  • David Sudbey appointed Chief Customer Officer to drive Ai adoption and customer success.

  • Kevin Williams joins as AVP of Sales, Philippines, strengthening APAC operations.

  • Ross Jack named Director of Channel, EMEA, focusing on channel expansion.

  • Raymund Catli appointed Country Manager & Director of Customer Success, Philippines.

  • Dialpad surpasses $300M in annual recurring revenue, reflecting growing Ai demand.

Source: Business Wire

Notable Quotes:

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"The greatest value comes from focusing on real customer pain points to drive measurable business outcomes."

David Sudbey, Chief Customer Officer at Dialpad
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"APAC presents significant growth potential for Dialpad, and my goal is to establish a strong foundation for long-term success."

Kevin Williams, AVP of Sales, Philippines at Dialpad
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"These strategic appointments reinforce Dialpad's commitment to delivering exceptional experiences to our growing global customer base."

Craig Walker, CEO at Dialpad

Why This Matters:

Dialpad's expansion reflects the increasing demand for Ai-powered business communications. By bringing in seasoned leaders with deep expertise in customer experience and cloud-based solutions, Dialpad is strengthening its ability to scale operations globally. The strategic hires in APAC and EMEA signal the company's commitment to international growth while reinforcing its leadership in Ai-driven communications intelligence.

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