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- Dialpad Surpasses $300M ARR and Acquires Surfboard for AI-Driven Workforce Management
Dialpad Surpasses $300M ARR and Acquires Surfboard for AI-Driven Workforce Management
Slice of Technology Team
October 17, 2024
Key Highlights:
Dialpad surpasses $300 million in annual recurring revenue (ARR).
Strategic acquisition of Surfboard for workforce management.
Jen Grant named Chief Marketing Officer (CMO); Atit Shah appointed as Chief Security Officer (CSO).
Dialpad's native AI, powered by 7 billion minutes of conversations, leads in real-time, actionable insights.
Source: Business Wire
Notable Quotes:
“Surpassing $300 million in ARR is a testament to our team’s visionary approach and relentless dedication to making business better.”
“We’re excited to combine our capabilities to bring customers the very best, AI-native WFM on the market.”
“I couldn’t sit on the sidelines any longer...no other company can match them.”
Our Take:
Dialpad's impressive milestone of surpassing $300M ARR reflects its leadership in AI-powered communications, with their investment in native AI from 2018 paying off significantly. The strategic acquisition of Surfboard strengthens its workforce management capabilities, making Dialpad a comprehensive solution provider across the customer journey. With the addition of industry veterans Jen Grant and Atit Shah, Dialpad is poised for even greater growth, aiming to reach $1 billion ARR in the near future.
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