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ServiceNow Acquires Moveworks to Expand AI-Powered Business Transformation
Slice of Technology Team
March 19, 2025
Key Highlights:
ServiceNow to acquire Moveworks for $2.85 billion in cash and stock.
Strengthens agentic AI and enterprise search capabilities to enhance employee experiences.
Seamless AI integration to improve CRM, HR, finance, and IT workflows.
Moveworks’ AI assistant expands ServiceNow’s AI-powered business transformation.
Transaction expected to close in H2 2025, pending regulatory approvals.
Source: Business Wire
Notable Quote:
"With the acquisition of Moveworks, ServiceNow will take another giant leap forward in agentic AI-powered business transformation."
"Becoming part of ServiceNow presents an incredible opportunity to accelerate our innovation and redefine the user experience for employees and customer service teams."
Why This Matters:
ServiceNow’s acquisition of Moveworks marks a major step in the evolution of AI-powered business automation. By integrating Moveworks’ AI assistant and enterprise search technology, ServiceNow aims to redefine how employees engage with AI-driven workflows, making work more intuitive and productive. This move reinforces ServiceNow’s leadership in agentic AI and automation, enabling organizations to drive efficiency and innovation at scale. With Moveworks’ established presence in Fortune 500 and Global 2000 companies, this acquisition will accelerate AI adoption across industries, delivering enhanced experiences for employees and customers alike.
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